Leonard A. Schlesinger

4 books

Just Start: Take Action, Embrace Uncertainty, Create the Future by Charles F. Kiefer, Leonard A. Schlesinger, Paul B. Brown

Just Start: Take Action, Embrace Uncertainty, Create the Future

Charles F. Kiefer, Leonard A. Schlesinger, Paul B. Brown

224 pages • first pub 2012 (editions)

nonfiction business self help informative medium-paced
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by Leonard A. Schlesinger, James L. Heskett, W. Earl Sasser Jr.

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Leonard A. Schlesinger, James L. Heskett, W. Earl Sasser Jr.

288 pages • first pub 2015 (editions)

nonfiction business informative medium-paced
Action Trumps Everything: Creating What You Want in an Uncertain World by Charles F. Kiefer, Leonard A. Schlesinger, Paul B. Brown

Action Trumps Everything: Creating What You Want in an Uncertain World

Charles F. Kiefer, Leonard A. Schlesinger, Paul B. Brown

149 pages • first pub 2010 (editions)

nonfiction business informative inspiring slow-paced
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value by Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett

320 pages • missing pub info (editions)

nonfiction business economics
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