Privacy Policy

Your privacy is important to us. It is The StoryGraph Limited's policy to respect your privacy regarding any information we may collect from you across our website, https://beta.thestorygraph.com, and other sites or applications we own and operate.

On https://beta.thestorygraph.com, we only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

While the product is in beta we regularly experiment with third-party tools, which provide services such as analytics, performance monitoring, and customer support ticketing. These third-party tools may retain your personal data. Before any official launch, we will perform an audit of all of the tools being used and explicitly state what information is being collected and what happens to that data in an updated Privacy Policy. As of this Privacy Policy, the third-party tools we have hooked into the website are as follows: Google Analytics, Freshdesk, Sendgrid, and Bugsnag.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

The StoryGraph does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected]

The StoryGraph Limited is working to ensure that we meet all of the General Data Protection Regulations. All of our users have the right to erasure, the right to restriction of data processing, the right to data portability, and the right to rectify your data. For any of these rights that a user cannot exercise in a self-service manner on the website, we will perform the necessary actions for any user that contacts us at [email protected].

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

If we change our privacy policy, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected].

This policy is effective as of 26 June 2020.