Implementing ISO 9001: 2015: Thrill Your Customers and Transform Your Cost Base with the New Gold Standard for Business Management by Paul Simpson, Jan Gillett, Susannah Clarke

Implementing ISO 9001: 2015: Thrill Your Customers and Transform Your Cost Base with the New Gold Standard for Business Management

Paul Simpson, Jan Gillett, Susannah Clarke

240 pages • missing pub info (editions)

nonfiction business economics technology informative medium-paced
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Description

The latest edition of ISO 9001, published in 2015, is changing the way organisations are run worldwide. No longer is it sufficient simply to check on an organisation's quality management system: the revision demands that auditors assess the leader...

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