How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way by Tom Smith, Roger Connors

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

Tom Smith, Roger Connors

272 pages first pub 2009 (editions)

nonfiction business informative slow-paced
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The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follo...

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