Calm Every Storm: Preventing Aggressive Behavior With Your Words by Brendan King

Calm Every Storm: Preventing Aggressive Behavior With Your Words

Brendan King

missing page info Add in missing page information first pub 2015 (editions)

challenging informative medium-paced
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Description

This book combines over 20 years of front-line crisis prevention and intervention experience and lessons learned, into 80+ easy to understand and easy to implement verbal de-escalation techniques. These techniques are designed to help you calm cha...

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