Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals by Ellis Amdur

Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals

Ellis Amdur

204 pages • first pub 2018 (editions)

nonfiction challenging informative reflective slow-paced
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Description

Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member or a stranger we bump into on the street, all of us, at times, must deal with aggressive people.Ellis Amdur has become well-known for his serie...

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