Return on Process (ROP): Getting Real Performance Results from Process Improvement by Michael West

Return on Process (ROP): Getting Real Performance Results from Process Improvement

Michael West

352 pages missing pub info (editions)

nonfiction computer science technology informative medium-paced
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Description

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Perform...

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