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Achieving Excellence Through Customer Service: 1 by John Tschohl, Vicky Stavig

Achieving Excellence Through Customer Service: 1

John Tschohl, Vicky Stavig with John Tschohl (Illustrator)

362 pages first pub 1991 (view editions)

nonfiction business informative medium-paced
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Description

In this book you will find a blueprint for a quality service program that increases profit by developing customer satisfaction and loyalty.

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