The Gentle Art of Verbal Self Defense at Work by Suzette Haden Elgin

The Gentle Art of Verbal Self Defense at Work

Suzette Haden Elgin

368 pages first pub 1999 (editions)

nonfiction business psychology self help informative reflective slow-paced
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For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success.Nationally recognized linguistics ex...

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