The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming

The Big Book of Customer Service Training Games

Big Book

Peggy Carlaw, Vasudha K. Deming

224 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in th...

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