Scan barcode
304 pages • missing pub info (editions)
ISBN/UID: 9780738208039
Format: Paperback
Language: English
Publisher: Basic Books
Publication date: 27 November 2002
Description
No two ways about it: great service is great service and lousy service is lousy service. Many companies who jumped onto the on-line bandwagon became enamored with the technology itself and forgot that the customer is still king. In Anytime, Anywhe...
Community Reviews
Content Warnings
304 pages • missing pub info (editions)
ISBN/UID: 9780738208039
Format: Paperback
Language: English
Publisher: Basic Books
Publication date: 27 November 2002
Description
No two ways about it: great service is great service and lousy service is lousy service. Many companies who jumped onto the on-line bandwagon became enamored with the technology itself and forgot that the customer is still king. In Anytime, Anywhe...
Community Reviews
Content Warnings