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242 pages • missing pub info (editions)
ISBN/UID: 9780816689392
Format: Paperback
Language: English
Publisher: University of Minnesota Press
Publication date: 10 December 2013
Description
What happens over time to Indians who spend their working hours answering phone calls from Americans--and acting like Americans themselves? To find out, the authors of Answer the Call conducted long-term interviews with forty-five agents, trainers...
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Content Warnings
242 pages • missing pub info (editions)
ISBN/UID: 9780816689392
Format: Paperback
Language: English
Publisher: University of Minnesota Press
Publication date: 10 December 2013
Description
What happens over time to Indians who spend their working hours answering phone calls from Americans--and acting like Americans themselves? To find out, the authors of Answer the Call conducted long-term interviews with forty-five agents, trainers...
Community Reviews
Content Warnings