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208 pages • first pub 1995 (editions)
ISBN/UID: 9780201406481
Format: Hardcover
Language: English
Publisher: Basic Books
Publication date: 17 January 1995
Description
Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx "absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? Why does Lands' End r...
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208 pages • first pub 1995 (editions)
ISBN/UID: 9780201406481
Format: Hardcover
Language: English
Publisher: Basic Books
Publication date: 17 January 1995
Description
Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx "absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? Why does Lands' End r...