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Designing Delivery: Rethinking IT in the Digital Service Economy by Jeff Sussna

e_z's review

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informative reflective medium-paced
I completely agree with all the concepts introduced. My very first conference talk was a poorly delivery of a few of them. It’s a bit boring/marketing-focused at the start with some cringe examples (Amazon, Tesla). I enjoyed the later/DevOps focus more towards the end. As with all IT books, I wish the examples were IT projects instead of running a hotel or whatever. 
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