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amelia_horseman's review against another edition
challenging
hopeful
inspiring
reflective
slow-paced
3.0
deluciate's review
5.0
This book was recommended to me by a mentor, and I found it to present a very insightful and helpful frame for thinking about difficult conversations. It put into words some of the things I've been doing for longer than I can remember. It also gave me some new techniques to try in future situations. Most importantly, this book gave me a new way to think about these types of interactions, and I feel better prepared to step back and put things in perspective when conflict arises.
I would recommend this book to anyone who has to deal with other people (read: everyone). I bought 3 copies over Christmas and gave them to friends and family.
I would recommend this book to anyone who has to deal with other people (read: everyone). I bought 3 copies over Christmas and gave them to friends and family.
guppyur's review against another edition
3.0
I started reading this book to figure out how to deal with a problematic colleague. That situation has since resolved itself, so I'm unable to speak directly to the effectiveness of the advice. I like a lot of the ideas; some of them might be hard to get others to buy into.
One thing that did bother me a bit: they used example situations to demonstrate that their techniques work, but... those situations and conversations are made up wholesale. Sometimes they were persuasive, and you can see how a conversation might go that way, but other times, those conversations can seem unrealistic and overly pat.
One thing that did bother me a bit: they used example situations to demonstrate that their techniques work, but... those situations and conversations are made up wholesale. Sometimes they were persuasive, and you can see how a conversation might go that way, but other times, those conversations can seem unrealistic and overly pat.
jlusk's review against another edition
challenging
informative
inspiring
reflective
medium-paced
5.0