Robert Spector

15 books

Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company by Sheldon Ed. Spector, Robert Spector
Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company
—
Sheldon Ed. Spector, Robert Spector

Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company

Sheldon Ed. Spector, Robert Spector

240 pages • first pub 2000 (editions)

nonfiction business informative medium-paced
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry by Robert Spector
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
—
Robert Spector

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

Robert Spector

241 pages • first pub 1995 (editions)

The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the Nordstrom of Your Industry by Robert Spector
The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the Nordstrom of Your Industry
—
Robert Spector

The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the Nordstrom of Your Industry

Robert Spector

missing page info • first pub 2013 (editions)

informative medium-paced
The Nordstrom Way: Second Edition by Patrick D. McCarthy, Robert Spector, Robert Spector

The Nordstrom Way: Second Edition

Patrick D. McCarthy, Robert Spector, Robert Spector

240 pages • first pub 1995 (editions)

nonfiction business informative slow-paced
The Pizza Hut Story by Robert Spector

The Pizza Hut Story

Robert Spector

176 pages • first pub 2008 (editions)

informative medium-paced
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